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3. Process capability determination 11
3.1. Process reference model 12
3.1.1. Primary life cycle processes category 13
3.1.2. Supporting life cycle processes category 14
3.1.3. Organizational life cycle processes category 14
3.2.1. Process capability levels and process attributes 15
3.2.2. Process attribute rating 16
3.2.3. Process capability level model 20
3.3. Process assessment model 21
3.3.1. Process performance indicators 21
3.3.2. Process capability indicators 22
3.3.3. Understanding the level of abstraction of a PAM 22
4. Process reference model and performance indicators (Level 1) 24
4.1. Acquisition process group (ACQ) 25
4.1.1. ACQ.3 Contract Agreement 25
4.1.2. ACQ.4 Supplier Monitoring 26
4.1.3. ACQ.11 Technical Requirements 27
4.1.4. ACQ.12 Legal and Administrative Requirements 28
4.1.5. ACQ.13 Project Requirements 30
4.1.6. ACQ.14 Request for Proposals 32
4.1.7. ACQ.15 Supplier Qualification 34
4.2. Supply process group (SPL) 35
4.2.1. SPL.1 Supplier Tendering 35
4.2.2. SPL.2 Product Release 36
4.3. System engineering process group (SYS) 38
4.3.1. SYS.1 Requirements Elicitation 38
4.3.2. SYS.2 System Requirements Analysis 39
4.3.3. SYS.3 System Architectural Design 41
4.3.4. SYS.4 System Integration and Integration Test 43
4.3.5. SYS.5 System Qualification Test 45
4.4. Software engineering process group (SWE) 47
4.4.1. SWE.1 Software Requirements Analysis 47
4.4.2. SWE.2 Software Architectural Design 49
4.4.3. SWE.3 Software Detailed Design and Unit Construction 50
4.4.4. SWE.4 Software Unit Verification 52
4.4.5. SWE.5 Software Integration and Integration Test 54
4.4.6. SWE.6 Software Qualification Test 56
4.5. Supporting process group (SUP) 58
4.5.1. SUP.1 Quality Assurance 58
4.5.5. SUP.8 Configuration Management 63
4.5.6. SUP.9 Problem Resolution Management 65
4.5.7. SUP.10 Change Request Management 67
4.6. Management process group (MAN) 69
4.6.1. MAN.3 Project Management 69
4.6.2. MAN.5 Risk Management 71
4.7. Process improvement process group (PIM) 74
4.7.1. PIM.3 Process Improvement 74
4.8. Reuse process group (REU) 76
4.8.1. REU.2 Reuse Program Management 76
5. Process capability levels and process attributes 78
5.1. Process capability Level 0: Incomplete process 78
5.2. Process capability Level 1: Performed process 78
5.2.1. PA 1.1 Process performance process attribute 78
5.3. Process capability Level 2: Managed process 78
5.3.1. PA 2.1 Performance management process attribute 79
5.3.2. PA 2.2 Work product management process attribute 81
5.4. Process capability Level 3: Established process 82
5.4.1. PA 3.1 Process definition process attribute 82
5.4.2. PA 3.2 Process deployment process attribute 84
5.5. Process capability Level 4: Predictable process 85
5.5.1. PA 4.1 Quantitative analysis process attribute 86
5.5.2. PA 4.2 Quantitative control process attribute 87
5.6. Process capability Level 5: Innovating process 88
5.6.1. PA 5.1 Process innovation process attribute 88
5.6.2. PA 5.2 Process innovation implementation process attribute 89
Annex A Conformity of the process assessment and reference model 91
A.2 Conformance to the requirements for process reference models 91
A.3 Conformance to the requirements for process assessment models 92
Annex B Work product characteristics 94
D.3 Terms "Element", "Component", "Unit", and "Item" 123
D.4 Traceability and consistency 124
D.5 "Agree" and "Summarize and Communicate" 125
D.6 "Evaluate", "Verification Criteria" and "Ensuring compliance" 125
D.7 The relation between "Strategy" and "Plan" 126
Annex E Reference standards 128