Process ID

MAN.3

Process name

Project Management

Process purpose

The purpose of the Project Management Process is to identify, establish, and control the activities and resources necessary for a project to produce a product, in the context of the project’s requirements and constraints.

Process outcomes

As a result of successful implementation of this process:

1) the scope of the work for the project is defined;

2) the feasibility of achieving the goals of the project with available resources and constraints is evaluated;

3) the activities and resources necessary to complete the work are sized and estimated;

4) interfaces within the project, and with other projects and organizational units, are identified and monitored;

5) plans for the execution of the project are developed, implemented and maintained;

6) progress of the project is monitored and reported; and

7) corrective action is taken when project goals are not achieved, and recurrence of problems identified in the project is prevented.

Base practices

MAN.3.BP1: Define the scope of work. Identify the project's goals, motivation and boundaries. [OUTCOME 1]

MAN.3.BP2: Define project life cycle. Define the life cycle for the project, which is appropriate to the scope, context, magnitude and complexity of the project. [OUTCOME 2]

NOTE 1: This typically means that the project life cycle and the customer's development process are consistent with each other.

MAN.3.BP3: Evaluate feasibility of the project. Evaluate the feasibility of achieving the goals of the project in terms of technical feasibility within constraints with respect to time, project estimates, and available resources. [OUTCOME 2]

MAN.3.BP4: Define, monitor and adjust project activities. Define, monitor and adjust project activities and their dependencies according to defined project life cycle and estimations. Adjust activities and their dependencies as required. [OUTCOME 3, 5, 7]

NOTE 2: A structure and a manageable size of the activities and related work packages support an adequate progress monitoring.

NOTE 3: Project activities typically cover engineering, management and supporting processes.

MAN.3.BP5: Define, monitor and adjust project estimates and resources. Define, monitor and adjust project estimates of effort and resources based on project's goals, project risks, motivation and boundaries. [OUTCOME 2, 3, 7]

NOTE 4: Appropriate estimation methods should be used.

NOTE 5: Examples of necessary resources are people, infrastructure (such as tools, test equipment, communication mechanisms...) and hardware/materials.

NOTE 6: Project risks (using MAN.5) and quality criteria (using SUP.1) may be considered.

NOTE 7: Estimations and resources typically include engineering, management and supporting processes.

MAN.3.BP6: Ensure required skills, knowledge, and experience. Identify the required skills, knowledge, and experience for the project in line with the estimates and make sure the selected individuals and teams either have or acquire these in time. [OUTCOME 3, 7]

NOTE 8: In the case of deviations from required skills and knowledge trainings are typically provided.

MAN.3.BP7: Identify, monitor and adjust project interfaces and agreed commitments. Identify and agree interfaces of the project with other (sub-

) projects, organizational units and other affected stakeholders and monitor agreed commitments. [OUTCOME 4, 7]

NOTE 9: Project interfaces relate to engineering, management and supporting processes.

MAN.3.BP8: Define, monitor and adjust project schedule. Allocate resources to activities, and schedule each activity of the whole project. The schedule has to be kept continuously updated during lifetime of the project. [OUTCOME 3, 5, 7]

NOTE 10: This relates to all engineering, management and supporting processes.

MAN.3.BP9: Ensure consistency. Ensure that estimates, skills, activities, schedules, plans, interfaces, and commitments for the project are consistent across affected parties. [OUTCOME 3, 4, 5, 7]

MAN.3.BP10: Review and report progress of the project. Regularly review and report the status of the project and the fulfillment of activities against estimated effort and duration to all affected parties. Prevent recurrence of problems identified. [OUTCOME 6, 7]

NOTE 11: Project reviews may be executed at regular intervals by the management. At the end of a project, a project review contributes to identifying

e.g. best practices and lessons learned.

Output work products

08-12 Project plan

13-04 Communication record

→

→

[OUTCOME 1, 3, 4, 5]

[Outcome 4, 6]

13-16 Change request

→

[Outcome 7]

13-19 Review record

→

[Outcome 2, 7]

14-02 Corrective action register

→

[Outcome 7]

14-06 Schedule

→

[Outcome 3, 5]

14-09 Work breakdown structure

→

[OUTCOME 3, 4, 5]

14-50 Stakeholder groups list

→

[Outcome 4]

15-06 Project status report

→

[Outcome 4, 6]

Process ID

MAN.5

Process name

Risk Management

Process purpose

The purpose of the Risk Management Process is to identify, analyze, treat and monitor the risks continuously.

Process outcomes

As a result of successful implementation of this process:

1) the scope of the risk management to be performed is determined;

2) appropriate risk management strategies are defined and implemented;

3) risks are identified as they develop during the conduct of the project;

4) risks are analyzed and the priority in which to apply resources to treatment of these risks is determined;

5) risk measures are defined, applied, and assessed to determine changes in the status of risk and the progress of the treatment activities; and

6) appropriate treatment is taken to correct or avoid the impact of risk based on its priority, probability, and consequence or other defined risk threshold.

Base practices

MAN.5.BP1: Establish risk management scope. Determine the scope of risk management to be performed for the project, in accordance with organizational risk management policies. [OUTCOME 1]

NOTE 1: Risks may include technical, economic and timing risks.

MAN.5.BP2: Define risk management strategies. Define appropriate strategies to identify risks, mitigate risks and set acceptability levels for each risk or set of risks, both at the project and organizational level. [OUTCOME 2]

MAN.5.BP3: Identify risks. Identify risks to the project both initially within the project strategy and as they develop during the conduct of the project, continuously looking for risk factors at any occurrence of technical or managerial decisions. [OUTCOME 2, 3]

NOTE 2: Examples of risk areas that are typically analyzed for potential risk reasons or risks factors include: cost, schedule, effort, resource, and technical.

NOTE 3: Examples of risk factors may include: unsolved and solved trade-offs, decisions of not implementing a project feature, design changes, lack of expected resources.

MAN.5.BP4: Analyze risks. Analyze risks to determine the priority in which to apply resources to mitigate these risks. [OUTCOME 4]

NOTE 4: Risks are normally analyzed to determine their probability, consequence and severity.

NOTE 5: Different techniques may be used to analyze a system in order to understand if risks exist, for example, functional analysis, simulation, FMEA, FTA etc.

MAN.5.BP5: Define risk treatment actions. For each risk (or set of risks) define, perform and track the selected actions to keep/reduce the risks to acceptable level. [OUTCOME 5, 6]

MAN5.BP6: Monitor risks. For each risk (or set of risks) define measures (e.g. metrics) to determine changes in the status of a risk and to evaluate the progress of the of mitigation activities. Apply and assess these risk measures. [OUTCOME 5, 6]

NOTE 6: Major risks may need to be communicated to and monitored by higher levels of management.

MAN.5.BP7: Take corrective action. When expected progress in risk mitigation is not achieved, take appropriate corrective action to reduce or avoid the impact of risk. [OUTCOME 6]

NOTE 7: Corrective actions may involve developing and implementing new mitigation strategies or adjusting the existing strategies.

Output work products

07-07 Risk measure

08-14 Recovery plan

→

→

[Outcome 5]

[Outcome 4, 6]

08-19 Risk management plan

→

[Outcome All]

08-20 Risk mitigation plan

→

[OUTCOME 3, 4, 5, 6]

13-20 Risk action request

→

[OUTCOME 1, 2, 6]

14-02 Corrective action register

→

[Outcome 6]

14-08 Tracking system

→

[Outcome 5, 6]

15-08 Risk analysis report

→

[Outcome 4]

15-09 Risk status report

→

[Outcome 4, 5]

Process ID

MAN.6

Process name

Measurement

Process purpose

The purpose of the Measurement Process is to collect and analyze data relating to the products developed and processes implemented within the organization and its projects, to support effective management of the processes and to objectively demonstrate the quality of the products.

Process outcomes

As a result of successful implementation of this process:

1) organizational commitment is established and sustained to implement the measurement process;

2) the measurement information needs of organizational and management processes are identified;

3) an appropriate set of measures, driven by the information needs are identified and/or developed;

4) measurement activities are identified and performed;

5) the required data is collected, stored, analyzed, and the results interpreted;

6) information products are used to support decisions and provide an objective basis for communication; and

7) the measurement process and measures are evaluated and communicated to the process owner.

Base practices

MAN.6.BP1: Establish organizational commitment for measurement. A commitment of management and staff to measurement is established and communicated to the organizational unit. [OUTCOME 1]

MAN.6.BP2: Develop measurement strategy. Define an appropriate measurement strategy to identify, perform and evaluate measurement activities and results, based on organizational and project needs. [OUTCOME 1]

MAN.6.BP3: Identify measurement information needs. Identify the measurement information needs of organizational and management processes. [OUTCOME 2]

MAN.6.BP4: Specify measures. Identify and develop an appropriate set of measures based on measurement information needs. [OUTCOME 3]

MAN.6.BP5: Perform measurement activities. Identify and perform measurements activities. [OUTCOME 4]

MAN.6.BP6: Retrieve measurement data. Collect and store data of both base and derived measures, including any context information necessary to verify, understand, or evaluate the data. [OUTCOME 5]

MAN.6.BP7: Analyze measures. Analyze and interpret measurement data and develop information products. [OUTCOME 5]

MAN.6.BP8: Use measurement information for decision-making. Make accurate and current measurement information accessible for any decision-making processes for which it is relevant. [OUTCOME 6]

MAN.6.BP9: Communicate measures. Disseminate measurement information to all affected parties who will be using them and collect feedback to evaluate appropriateness for intended use. [OUTCOME 5, 6]

MAN.6.BP10: Evaluate information products and measurement activities. Evaluate information products and measurement activities against the identified information needs and measurement strategy. Identify potential improvements. [OUTCOME 7]

NOTE 1: Information products are produced as a result analysis of data in order to summarize and communicate information.

MAN.6.BP11: Communicate potential improvements. Communicate to the affected people the identified potential improvements concerning the processes they are involved in. [OUTCOME 7]

Output work products

02-01 Commitment/agreement → [OUTCOME 1]

03-03 Benchmarking data → [OUTCOME 5] 03-04 Customer satisfaction data → [OUTCOME 5] 03-06 Process performance data → [OUTCOME 6] 07-01 Customer satisfaction survey → [OUTCOME 3, 7]

07-02 Field measure → [OUTCOME 3, 7]

07-03 Personnel performance measure → [OUTCOME 3, 4, 7]

07-04 Process measure → [OUTCOME 3, 4, 7]

07-05 Project measure → [OUTCOME 3, 4, 7]

07-06 Quality measure → [OUTCOME 3, 4, 7]

07-07 Risk measure → [OUTCOME 3, 4, 7]

07-08 Service level measure → [OUTCOME 3, 4, 7]

15-01 Analysis report → [OUTCOME 2, 5]

15-05 Evaluation report → [OUTCOME 5, 7]

15-18 Process performance report → [OUTCOME 5, 7]