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The definition of process capability indicators for each process attribute is an integral part of a meas- urement framework. Process capability indicators such as generic practices and information items are the means to support the judgment of the degree of achievement of the associated process attribute.
This chapter defines the generic practices and information items and their mapping to the process attributes for each capability level defined in the measurement framework [3.2].
Note: Due to lack of a defined process attribute for process capability level 0, no generic practices and information items are defined.
Process capability level | Process attribute ID | Each process attribute is identified with a unique identifier and name. A process attribute scope statement is provided, and process achievements are defined. |
Process attribute name | ||
Process attribute scope | ||
Process achievements | ||
Process attribute acievement indicators | Generic practices | A set of generic practices for the process attribute providing a definition of the activities to be performed to accomplish the process attribute scope and fulfill the process achievements. The generic practice headers are summarized at the end of a process to demonstrate their relationship to the process attribute achievements. |
Output information items | The output information items that are relevant to accomplish the process attribute scope and fulfill the process achievements are summarized at the end of a process attribute section to demonstrate their relationship to the process achievements. Note: Refer to Annex B for the characteristics of each information item. |
Table 22 — Template for the process description