Process attribute ID

PA 2.1

Process attribute name

Process performance management process attribute

Process attribute scope

The performance management process attribute is a measure of the extent to which the performance of the process is managed.

Process attribute achievements

1) Strategy for the performance of the process is defined based on identified objectives

2) Performance of the process is planned

3) Performance of the process is monitored and adjusted to meet the planning

4) Needs for human resources including responsibilities and authorities for performing the process are determined

5) Needs for physical and material resources are determined

6) Personnel performing the process are prepared for executing their responsibilities

7) Physical and material resources for performing the process are identified, made available, allocated and used

8) Interfaces between the involved parties are managed to ensure both effective communication and the assignment of responsibilities

Generic practices

GP 2.1.1: Identify the objectives and define a strategy for the performance of the process.

The scope of the process activities including the management of process performance and the management of work products are determined.

Corresponding results to be achieved are determined.

Process performance objectives and associated criteria are identified.

Note 1: Budget targets and delivery dates to the customer, targets for test coverage and process lead time are examples for process performance objectives.

Note 2: Performance objectives are the basis for planning and monitoring.

Assumptions and constraints are considered when identifying the performance objectives. Approach and methodology for the process performance is determined.

Note 3: A process performance strategy may not necessarily be document-ed specifically for each process. Elements applicable for multiple processes may be documented jointly, e.g. as part of a common project handbook or in a joint test strategy.

GP 2.1.2: Plan the performance of the process.

The planning for the performance of the process is established according to the defined objectives, criteria, and strategy.

Process activities and work packages are defined.

Estimates for work packages are identified using appropriate methods.

Note 4: Schedule and milestones are defined.

GP 2.1.3: Determine resource needs.

The required amount of human resources and the needs for process performance experience, knowledge and skills are determined.

The needs for physical and material resources are determined.

Note 5: Physical and material resources may include equipment, laboratories, materials, tools, licenses etc.

Required responsibilities and authorities to perform the process, and to manage the corresponding work products are determined.

Note 6: The definition of responsibilities and authorities does not necessarily require formal role descriptions.

GP 2.1.4: Identify and make available resources.

The individuals performing and managing the process are identified and allocated according to the determined needs.

The individuals performing and managing the process are being qualified to execute their responsibilities.

Note 7: Qualification of individuals may include training, mentoring, or coaching.

The other resources, necessary for performing the process are identified, made available, allocated and used according to the determined needs.

GP 2.1.5: Monitor and adjust the performance of the process. Process performance is monitored to identify deviations from the planning. Appropriate actions in case of deviations from the planning are taken.

The planning is adjusted as necessary.

GP 2.1.6: Manage the interfaces between involved parties.

The individuals and groups including required external parties involved in the process performance are determined.

Responsibilities are assigned to the relevant individuals or parties. Communication mechanisms between the involved parties are determined.

Effective communication between the involved parties is established and maintained.

PA 2.1 - Process Performance Management

Achievement 1

Achievement 2

Achievement 3

Achievement 4

Achievement 5

Achievement 6

Achievement 7

Achievement 8

Output Information Item

19-01 Process performance strategy

X

18-58 Process performance quality criteria

X

14-10 Work package

X

08-56 Schedule

X

X

13-14 Progress status record

X

17-55 Resource needs

X

X

08-61 Resource allocation

X

X

08-62 Communication matrix

X

13-52 Communication evidence

X

Generic Practices

GP 2.1.1: Identify the objectives and define a strategy for the performance of the process

X

GP 2.1.2: Plan the performance of the process

X

GP 2.1.3: Determine resource needs

X

X

GP 2.1.4: Identify and make available resources

X

X

GP 2.1.5: Monitor and adjust the performance of the process

X

GP 2.1.6: Manage the interfaces between involved parties

X

Process attribute ID

PA 2.2

Process attribute name

Work product management process attribute

Process attribute scope

The work product management process attribute is a measure of the extent to which the work products produced by the process are appropriately managed.

Process attribute achievements

1) Requirements for the work products of the process are defined

2) Requirements for storage and control of the work products are defined

3) The work products are appropriately identified, stored, and controlled

4) The work products are reviewed and adjusted as necessary to meet requirements

Generic practices

GP 2.2.1 Define the requirements for the work products.

The requirements for the content and structure of the work products to be produced are defined. Quality criteria for the work products are identified.

Appropriate review and approval criteria for the work products are defined.

Note 1: Possible sources of documentation requirements may be best practices or lessons learned from other projects, standards, organization requirements, customer requirements, etc.

Note 2: There may be types of work products where no review or approval is required, thus no need for the corresponding criteria is given.

GP 2.2.2 Define the requirements for storage and control of the work products.

Requirements for the storage and control of the work products are defined, including their identification and distribution.

Note 1: Possible sources for the identification of requirements for storage and control may be:

 Legal requirements, data policies

 Best practices from other projects

 Tool related requirements, etc.

Note 2: Examples for work product storage are files in a file system, ticket in a tool, Wiki entry, paper documents etc.

Note 3: Where a status attribute was required for control of work products in the base practices, this should now usually be managed with a defined status model.

GP 2.2.3 Identify, store and control the work products.

The work products to be controlled are identified.

The work products are stored and controlled in accordance with the requirements. Change control is established for work products.

Versioning and baselining of the work products is performed in accordance with the requirements.

The work products including the revision status are made available through appropriate mechanisms.

GP 2.2.4 Review and adjust work products.

The work products are reviewed against the defined criteria. Resolution of issues arising from work products reviews is ensured.

PA 2.2 - Work product management process attribute

Achievement 1‌

Achievement 2

Achievement 3

Achievement 4

Output Information Item

17-05 Requirements for work products

X

X

18-59 Review and approval criteria for work products

X

18-60 Quality criteria for work products

X

13-19 Review record

X

13-08 Baseline

X

16-00 Repository

X

Generic Practices

GP 2.2.1 Define the requirements for the work products

X

GP 2.2.2 Define the requirements for storage and control of the work products.

X

GP 2.2.3 Identify, store and control the work products.

X

GP 2.2.4 Review and adjust work products.

X