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3.3. Process assessment model

The process assessment model offers indicators in order to identify whether the process outcomes and the process attribute outcomes (achievements) are present or absent in the instantiated processes of projects and organizational units. These indicators provide guidance for assessors in accumulating the necessary objective evidence to support judgments of capability. They are not intended to be regarded as a mandatory set of checklists to be followed.


3.3.1. Assessment indicators

According to ISO/IEC 33004, a process assessment model needs to define a set of assessment indicators:

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Assessment Indicatorsinformation itemwork product